Work Experience
Geek Squad Agent
Bestbuy | Geeksquad
September of 2021 - Present
Work with the uneducated
What do I do:
- Helped clients with complex issues with the goal of assuring my clients were leaving the store with their issues resolved or educated about what they were having issues with
- Acted as the bridge between the repair agents and clients requiring efficient oral and written communication skills, Selling to Improve Client experience with services
- Inspiring and educating both consumer and business clients by showing them what’s possible with their technology.
- Diagnosed and performed quick repairs or recommend solutions for clients regarding their personal products
Education
CSUN, 2023
Bachelor of Computer Information Technology
3.0 GPA
Lakeview Charter highschool, 2018
Dean's list Highschool degree
3.8 GPA